Privacy and GDPR Policy

In accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, we inform you that your contact details in the Chimica Group database are obtained directly as a result of filling out a contact form, a request for information or services, or subscribing to our newsletter on our website.

Chimica Group processes personal data for contractual and marketing purposes, to keep you informed about our activities, and news about our products and services.

Chimica Group assures you that it has taken all appropriate technical and organizational measures to protect your data.

If you NO longer wish to receive information about the news and services offered by our company, please send us an UNSUBSCRIBE request to the email address office@chimica.ro, specifying the information you no longer wish to receive.

The confidentiality of your data is important to us. We have a Privacy Policy that defines how your personal data is processed and protected.

Categories of personal data we process

  • Identification data and characteristics of employees (data necessary for employment, drawing up the employment contract, and fulfilling our obligations to employees);
  • Identification data of clients, partners, or users of our website (name, email, phone, address, IP, cookies, logs).

The purpose and legal basis for processing your data

  • We process the personal data of our employees for the purpose of fulfilling our obligations towards them, with the legal basis being the individual employment contract.
  • We process the personal data of our website users, in our legitimate interest and with the consent of the data subject, for the development of our business and for the continuous improvement of the services we offer.
  • We process the personal data of our clients and partners, based on the service or product supply contract with them and with the consent of the data subject.

Transfer of your personal data to third parties

Your personal data will be transferred to third parties or brokered only if it is necessary for the performance of the contract, based on a legitimate interest, or if you have given your prior consent, as follows:

  • To courier companies, for the purpose of delivering the services or products you ordered, resolving complaints, including contract termination;
  • To other service providers, third parties involved in data processing (e.g., accounting services, IT services);
  • To public authorities, law enforcement agencies, government bodies, courts, or other public authorities if we have this legal obligation or are authorized by law.

If a third party uses personal data in the context of its legitimate interest, Chimica Group assumes no responsibility. Third-party service providers have signed confidentiality clauses and are not permitted to use your personal data for purposes other than those mentioned in this Privacy Policy.

Who is the controller of personal data

Chimica Group is the exclusive controller of the personal data you provide to us directly through our website, by email, or physically, and is responsible for this data in accordance with applicable data protection legislation. Chimica Group does not transfer your personal data to third parties for marketing purposes but may make it available to institutions authorized by current legislation.

Where we store your data

The data we collect from you is stored on secure servers and is processed exclusively in secure IT systems at the Chimica Group headquarters. Any transfer of your personal data will be carried out in accordance with current legislation.

Who has access to your personal data

Your personal data may be shared within the company's departments that need this information to perform their duties. Chimica Group will act only as a data processor on behalf of individuals to hold certain personal data and will process this data exclusively for the established purposes.

We do not sell, transfer, or cede your personal data to third parties for marketing purposes. Data transferred to third parties is used only to provide you with our services.

How long we process personal data

Personal data is processed throughout the contractual relationship and, after its conclusion, for the period required by the applicable legal provisions, including, but not limited to, archiving provisions.

What are your rights and how can they be exercised

The right to access

You have the right to request information about the personal data we hold about you. You can contact us at the email address office@chimica.ro to provide you with this data.

The right to portability

Whenever our company processes your personal data by automated means, based on your consent or a contract, you have the right to obtain a copy of your data transferred in a structured, commonly used format.

The right to rectification

You have the right to request the rectification of your personal data if it is incorrect, including the right to complete incomplete data.

The right to erasure ('the right to be forgotten')

You have the right to delete any personal data processed by our company at any time, except in situations where its retention is required by current legislation (e.g., billing data according to accounting law).

The right to object to processing

You have the right to object to the processing of your personal data based on legitimate interest. Chimica Group will not continue to process the personal data unless we can demonstrate a legitimate reason for the processing which overrides your interests and rights.

The right to object to direct marketing

You have the right to object to direct marketing. You can unsubscribe by following the instructions in each marketing email or by sending an email to office@chimica.ro.

The right to restriction of processing

You have the right to request that our company restrict the processing of your personal data in certain situations provided by law.

The right to withdraw consent

In cases where processing is based on your consent, it can be withdrawn at any time. The withdrawal of consent will only have effects for the future.

How you can exercise your rights

We take data protection very seriously, and therefore we have dedicated customer service personnel to handle your requests. Our team is at your disposal at the email address office@chimica.ro.

Security Procedures

In accordance with European data protection legislation, we use reasonable procedures and technologies to prevent unauthorized access and misuse of personal data. We use appropriate systems and procedures to protect the personal data you provide to us. Only authorized personnel can access personal data for the purpose of performing their duties.

Cookie Policy

Our website uses cookies to personalize content, provide social media features, analyze traffic, and improve the user's browsing experience.

An 'Internet Cookie' is a small file, consisting of letters and numbers, which is stored on a user's computer, mobile terminal, or other equipment from which the Internet is accessed. The cookie is completely 'passive' (it does not contain software programs, viruses, or spyware and cannot access information from the user's hard drive).

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

You can stop cookies by changing your browser settings. Disabling cookies may make certain sections of our website difficult to use. All modern browsers offer the ability to change cookie settings, usually in the 'options' or 'preferences' menu.

Newsletter

Users of our site have the right to revoke their consent to subscribe to the newsletter at any time. You can do this by following the unsubscribe link at the bottom of each newsletter or by sending a request via email. We automatically consider unsubscribing from the newsletter as a revocation of consent.

Contact

For any questions or requests regarding your personal data, please contact us at: office@chimica.ro.